Warranties

AcoustiFlor™

Batten and Cradle Living Standards' Product is stable and will achieve the acoustic standards recorded in laboratory tests as set out in the Product literature where it is properly installed. However, acoustic performance for each installation is site specific and the level of acoustic performance achieved will require the customer's own acoustic engineer's assessment of all factors affecting acoustic performance. The customer's own acoustic engineer must set the level of acoustic performance to be expected. Batten and Cradle warrants that for a period of 15 years its Product will not rust, rot, corrode, crack, deform (under normal 1.5kPa live loads), suffer damage from termite attacks, leach, contaminate or combust to the extent published in Batten and Cradle Product literature current at the time of installation. Batten and Cradle warrants that for the period of 5 years from date of purchase that its Product will be free from defects due to the manufacturing process and raw materials. Nothing in this document shall exclude or modify any rights a customer may have under the Consumer Guarantees Act or otherwise which cannot be excluded or modified at law. This warranty is strictly subject to the following conditions:

Conditions of Warranty:

This warranty is strictly subject to the following conditions:

  1. Batten and Cradle will not be liable for breach of warranty unless the claimant provides proof of purchase and makes a written claim within 30 days after the defect would have become reasonably apparent or, if the defect was reasonably apparent prior to installation, then the claim must be made prior to installation;

  2. this warranty is not transferable;

  3. the Product must be installed and maintained strictly in accordance with the relevant Batten and Cradle literature current at the time of installation and must be installed in conjunction with the components or products specified in the literature. Further, all other products, including coating and jointing systems, applied to or used in conjunction with the Product must be applied or installed and maintained strictly in accordance with the relevant manufacturer's instructions and good trade practice;

  4. the project in which the Product is installed must be designed and constructed in strict compliance with all relevant provisions of the current New Zealand Building Code (NZBC), regulations and standards;

  5. the claimant's sole remedy for breach of warranty is (at Batten and Cradle's option) that Batten and Cradle will either supply replacement Product, rectify the affected Product or pay for the cost of the replacement or rectification of the affected Product;

  6. Batten and Cradle will not be liable for any loss or damages (whether direct or indirect) including property damage or personal injury, consequential loss, economic loss or loss of profits, arising in contract or negligence or howsoever arising. Without limiting the foregoing Batten and Cradle will not be liable for any claims, damages or defects arising from or in any way attributable to poor workmanship, poor design or detailing, settlement or structural movement and/or movement of materials to which the Product is attached or adjoins, incorrect design of the structure, act of God including but not limited to earthquakes, cyclones, floods or other severe weather conditions or unusual climatic conditions, efflorescence or performance of paint/coatings applied to the Product, normal wear and tear, growth of mould, mildew, fungus, bacteria, or any organism on any Product surface or Product (whether on the exposed or unexposed surfaces);

  7. all warranties, conditions, liabilities and obligations other than those specified in this warranty are excluded to the fullest extent allowed by law;

  8. if making a claim under this warranty involves recoating of other materials then there may be slight colour differences due to the effects of weathering and variations in materials over time. Batten and Cradle is not liable for any such colour variations.

Defined Terms used in this document:

“AcoustiFlor" is the protected trade name for Batten and Cradle Flooring Systems Limited and use of this trade name within this document means Batten and Cradle Flooring Systems Limited. "Batten and Cradle" has the same meaning. "Product" means the AcoustiFlorTM AC20 (black) moulded rubber cradle.

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DekCradle™

Batten and Cradle Living Standards' Product is stable and will last a very long time! Batten and Cradle warrants that for a period of 15 years its Product will not rust, rot, corrode, crack, deform (under normal 1.5kPa live loads), suffer damage from termite attacks, leach, contaminate or combust to the extent published in Batten and Cradle Product literature current at the time of installation. Batten and Cradle warrants that for the period of 5 years from date of purchase that its Product will be free from defects due to the manufacturing process and raw materials. Nothing in this document shall exclude or modify any rights a customer may have under the Consumer Guarantees Act or otherwise which cannot be excluded or modified at law. This warranty is strictly subject to the following conditions:

Conditions of Warranty:

This warranty is strictly subject to the following conditions:

  1. Batten and Cradle will not be liable for breach of warranty unless the claimant provides proof of purchase and makes a written claim within 30 days after the defect would have become reasonably apparent or, if the defect was reasonably apparent prior to installation, then the claim must be made prior to installation;

  2. this warranty is not transferable;

  3. the Product must be installed and maintained strictly in accordance with the relevant Batten and Cradle literature current at the time of installation and must be installed in conjunction with the components or products specified in the literature. Further, all other products, including coating and jointing systems, applied to or used in conjunction with the Product must be applied or installed and maintained strictly in accordance with the relevant manufacturer's instructions and good trade practice;

  4. the project in which the Product is installed must be designed and constructed in strict compliance with all relevant provisions of the current New Zealand Building Code (NZBC), regulations and standards;

  5. the claimant's sole remedy for breach of warranty is (at Batten and Cradle's option) that Batten and Cradle will either supply replacement product, rectify the affected Product or pay for the cost of the replacement or rectification of the affected Product;

  6. Batten and Cradle will not be liable for any loss or damages (whether direct or indirect) including property damage or personal injury, consequential loss, economic loss or loss of profits, arising in contract or negligence or howsoever arising. Without limiting the foregoing Batten and Cradle will not be liable for any claims, damages or defects arising from or in any way attributable to poor workmanship, poor design or detailing, settlement or structural movement and/or movement of materials to which the Product is attached or adjoins, incorrect design of the structure, act of God including but not limited to earthquakes, cyclones, floods or other severe weather conditions or unusual climatic conditions, efflorescence or performance of paint/coatings applied to the Product, normal wear and tear, growth of mould, mildew, fungus, bacteria, or any organism on any Product surface or Product (whether on the exposed or unexposed surfaces);

  7. all warranties, conditions, liabilities and obligations other than those specified in this warranty are excluded to the fullest extent allowed by law;

  8. if making a claim under this warranty involves recoating of other materials then there may be slight colour differences due to the effects of weathering and variations in materials over time. Batten and Cradle is not liable for any such colour variations.

Defined Terms used in this document:

“DekCradle" is the protected trade name for Batten and Cradle Flooring Systems Limited and use of this trade name within this document means Batten and Cradle Flooring Systems Limited and "Batten and Cradle" has the same meaning.

"Product" means either or both: AcoustiFlorTM AC20 (black) DekCradleTM DC20 (brown)

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